Troubleshooting

Dispersion error

If the user clicks on the button ‘Calibrate’ too soon, the calibration may not have enough samples. Even having enough samples, they may be too similar. Consequently, there is no enough information to properly perform the calibration. This will lead to the following error:

../_images/dispersion_error.png

Error - More dispersion needed

In this case, reset calibration and start again.

Calibration error

During the calibration process the following window error may appear.

../_images/calibration_error.png

Error - Calibration Process Failed

In this case, reset calibration and start the calibration process again.