Troubleshooting¶
TCP Connection cannot be stablished¶
In order to correctly establish the connection with PCS/T28 through TCP, the device running the Veronte Pipe software must be assigned the following IP address: 192.168.8.3. This address should be automatically assigned when connecting to T28 network.
If this is not the case, please follow the example below in order to assign a static IP address to your device:
Click on ‘Open Network Internet settings’ in the dropdown menu of the Internet configuration
Click on ‘Change adapter options’ and select your Internet connection method by double clicking on it
Click on ‘Properties’ and select IPv4 Internet Protocol, then click on ‘Properties’
Select ‘Use the following IP address:’ and type in the ‘IP address’ tab 192.168.8.3
‘Subnet mask’ should be automatically fulfilled as observed in the following image, else manually type the same subnet mask
Click on ‘Ok’ and close the windows opened